Collaboration is natural from the Cloud

Over the past few years collaboration has taken off as a way of doing business.  Webex, GoToMeeting, are some of the popular meeting tools that have been deployed as a SaaS (Software as a Service) model. These products have been very successful and have basically proven out the the value of outsourcing a business application that runs in the cloud. 

The adoption rate for using these tools has continued to increase and are used globally for a variety of meetings from training, support, sales, project management, webinars and the list goes on. 

Some of the things that have made these types of application work are the fact that they are fairly hardware friendly which means you don't have to replace your equipment to use them. There are a few kinks that are complained about now and then such as having to download some software on to your system.  Usually not much of an issue but none the less it is one more thing to do.  Also they often require you to call into a conference bridge and enter your pin number etc. which can be problematic.  Expense has be come the biggest complaint since the more you use them the more they cost, but generally they work and everyone can collaborate.
The newest generation of this family of products are now virtually free and provide built in VoIP conferencing, video conferencing, white boarding, desktop sharing, as well as traditional audio conferencing. DimDim is an example of one such service that brings web collaboration and desktop collaboration together through the cloud.  You should really check them out. They offer a free and a paid model and a very simple scheduling and inviting process which is key to their success.